May 26, 2020

Survey finds 88% of bank branch workers concerned about cutomer-facing work

FSU Covid-19 survey results show an alarming level of concern among bank branch workers

  • 88.4% of branch workers are concerned about working in a customer facing role
  • 39% of bank branch workers reported that face to face meetings are still taking place
  • 22% report that customer entry is not being staggered

FSU members across banking and finance are working hard to ensure that customers’ needs are met during Covid-19.  . Thousands are working in bank branches as essential workers, serving communities every day.

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